Schedule: Full-time, including weekday operations and occasional weekend events

Position Summary

The Fulfillment Team Lead oversees all aspects of Sow Exotic’s order fulfillment and shipping operations. This role ensures that every customer order is packed accurately, efficiently, and beautifully—representing our brand’s commitment to quality, care, and sustainability. The Fulfillment Lead manages the day-to-day workflow of the Packing House, collaborates with the Nursery and Plant Care Teams, and keeps retail and packaging supplies organized and stocked.

Key Responsibilities

• Manage and lead the daily operations of the Packing House and fulfillment team.
• Print, organize, and process all online orders and shipping labels through Shopify and ShipStation.
• Ensure all orders are packed accurately, safely, and according to brand standards.
• Oversee inventory of all retail and packaging supplies; place and track orders as needed.
• Collaborate closely with the Nursery and Plant Care Teams to ensure plants are ready, healthy, and accurately labeled for shipping.
• Maintain organization and cleanliness of all fulfillment and storage areas.
• Train and support team members in fulfillment best practices and safety procedures.
• Communicate with customers when necessary regarding shipping issues, replacements, or tracking questions.
• Support seasonal retail operations and events as needed.

Qualifications & Skills

• Proven leadership experience in fulfillment, logistics, or warehouse operations.
• Strong organizational skills and attention to detail.
• Excellent communication and teamwork abilities.
• Familiarity with Shopify, ShipStation, or similar e-commerce platforms.
• Comfortable working in a fast-paced, plant-based environment.
• Passion for plants, sustainability, and exceptional customer care.

Position Summary

The Nursery Team Lead manages all daily operations of Sow Exotic’s greenhouses and retail nursery, ensuring the health, organization, and presentation of the plant collection. This role provides hands-on leadership to the nursery assistants, coordinates plant pulling and preparation for national shipments, and brings the nursery to life for customers through events, merchandising, and educational engagement.

Key Responsibilities

• Lead daily nursery operations, overseeing plant health, organization, and retail presentation.
• Manage and train nursery assistants in plant care, order pulling, retail setup, and maintenance.
• Pull and prepare all plants needed for national order shipments in coordination with the Fulfillment Team Lead.
• Oversee watering, fertilizing, pruning, and general greenhouse care routines.
• Manage retail displays, signage, and merchandising to create an inspiring customer experience.
• Coordinate and host nursery events, workshops, and seasonal activities.
• Maintain accurate plant inventory and communicate with management on restocks or shortages.
• Collaborate with the Fulfillment and Plant Care Teams to ensure smooth transitions between greenhouse care, retail, and shipping.
• Maintain cleanliness, safety, and efficiency across all nursery and retail spaces.
• Provide friendly, knowledgeable customer support and plant care guidance.

Qualifications & Skills

• Leadership experience in horticulture, nursery management, or greenhouse operations.
• Strong plant knowledge, particularly with edible, fruiting, and medicinal species.
• Excellent organizational, multitasking, and communication skills.
• Experience managing small teams and coordinating logistics.
• Comfortable working outdoors in variable weather.
• Passion for plants, sustainability, and community engagement.

The Propagation & Plant Care Lead plays a vital role in the nursery's success by overseeing plant propagation, maintaining plant health, and managing inventory. This role also involves delegating tasks to Nursery Assistants and ensuring smooth daily operations within the nursery.

Key Responsibilities

1. Plant Propagation

• Lead propagation efforts, including seed sowing, cuttings, grafting, and division.
• Monitor propagation success rates and adjust techniques as necessary.
• Develop and implement propagation schedules to meet inventory targets.

2. Plant Health & Care Management

• Watering: Develop and manage watering schedules tailored to the needs of various plant species and growth stages. Ensure plants receive optimal moisture levels without over- or under-watering.
• Health Monitoring: Regularly inspect plants for signs of pests, diseases, or nutrient deficiencies.
• Pest & Disease Management: Implement Integrated Pest Management (IPM) strategies, including biological and eco-friendly treatments.
• Environmental Control: Monitor and adjust irrigation, light exposure, humidity, and temperature to maintain optimal growing conditions.
• Nutrition: Oversee fertilization programs and ensure plants receive proper nutrients at each growth stage.

3. Inventory Management

• Track and update plant inventory, including propagated and ready-to-sell stock.
• Collaborate with the sales and fulfillment teams to ensure plant availability aligns with demand.
• Maintain accurate records of propagation success rates, plant losses, and inventory levels.

4. Team Leadership and Task Delegation

• Assign daily tasks to Nursery Assistants, including watering, pruning, and plant care.
• Provide training and guidance to team members on propagation, watering techniques, and plant health practices.
• Ensure tasks are completed efficiently and to a high standard.

5. Research and Development

• Stay updated on the latest propagation techniques and plant care advancements.
• Experiment with new methods to improve plant growth, health, and production efficiency.

Qualifications

Experience & Education:

• Minimum 2 years in plant propagation, plant health management, or nursery operations.
• Leadership experience preferred.
• Degree or certification in Horticulture, Botany, or a related field is preferred.

Skills & Attributes:

• Strong knowledge of propagation methods (e.g., cuttings, grafting, seed sowing).
• Expertise in watering strategies and pest/disease management.
• Excellent organizational skills and attention to detail.
• Ability to lead and motivate a team.
• Passion for plants and sustainability.
• Strong problem-solving skills and adaptability.
• Ability to work in a fast-paced environment and handle physical tasks (lifting up to 50 lbs).

This role focuses primarily on plant packing and care, with an added emphasis on quality control, and merchandising for tools and gardening supplies. You’ll play a crucial part in our operations, helping us share rare fruiting and medicinal plants with our customers nationwide.

Key Responsibilities:

• Order Preparation & Packing: Accurately and efficiently pick, pack, and ship plants and gardening products, ensuring they are handled with care and reach customers in excellent condition.
• Quality Control: Inspect all plants and products before packing to ensure they meet our high-quality standards for health, appearance, and durability. Identify and address any issues prior to shipment.
• Merchandising: Organize and maintain the retail area for gardening tools, fertilizers, and supplies, ensuring items are displayed attractively and restocked regularly.
• Plant Care: Assist with identifying and caring for a diverse collection of edible and medicinal plants, including tasks such as picking, pulling, pruning, watering and weeding as needed.
• Inventory Management: Support the day-to-day management of both supply and greenhouse inventory, keeping everything organized, clean, and well-maintained.
• Team Collaboration: Work closely with other team members to balance duties and maintain a smooth workflow in a fast-paced environment.
• Physical Tasks: Perform repetitive movements, including squatting, bending, and lifting up to 50 lbs comfortably.
• Outdoor Work: Handle varying Florida weather conditions, from hot and rainy to cool temperatures.

What We’re Looking For:

• Passion for rare fruiting and medicinal plants.
• Attention to detail, particularly with quality control processes.
• Hardworking, organized, and self-motivated individuals.
• Positive team players with creative problem-solving skills.
• Experience in nursery, fulfillment, or retail merchandising is a plus but not required.

Position Details:

• Hours: Part-time, Monday-Thursday, 8:30 am - 4:00 pm (Schedule may adjust seasonally)
• Reports to: Fulfillment Team Lead

Why Join Us?

• Be part of a team making a positive impact on the world.
• Enjoy working in a beautiful, outdoor environment.
• Gain valuable experience in plant care, packing, quality control, and retail merchandising.

Are you passionate about plants and enjoy working outdoors? Join the team at Sow Exotic as a Nursery & Retail Assistant! This role blends plant care, order fulfillment, and customer service in our garden center, making it a vital part of our operations.

Key Responsibilities:

• Retail Customer Service: Greet and assist customers in our garden center, answering questions, offering plant care advice, and helping with purchases.
• Plant Care: Tend to our diverse collection of edible, medicinal, and rare plants, performing tasks like watering, pruning, and pest control.
• Merchandising: Organize and maintain displays for tools, fertilizers, and other gardening supplies, ensuring they are well-stocked and attractively arranged.
• Order Preparation & Packing: Accurately pick, pack, and ship plants and gardening products, ensuring they arrive in top condition.
• Inventory Management: Assist with managing stock levels for plants and retail products, ensuring the nursery and retail areas stay organized and clean.
• Quality Control: Inspect plants and products before shipping or sale to ensure they meet our high standards.
• Physical Tasks: Handle repetitive movements, such as lifting up to 50 lbs, squatting, and bending, while maintaining efficiency.

What We’re Looking For:

• A passion for fruiting and medicinal plants.
• Strong customer service and communication skills.
• Organized, self-motivated individuals who can manage both retail and nursery tasks.
• Ability to work in an outdoor environment in various weather conditions.
• Retail or plant care experience is a plus, but not required.

Position Details:

• Hours: Part-time, Tuesday, Thursday, Saturday, and Sunday (Schedule may adjust seasonally)
• Reports to: Fulfillment Team Lead

Why Join Us?

• Be part of a team making a positive impact on the environment.
• Gain experience in both retail and plant care in a beautiful outdoor setting.
• Work with a passionate, supportive team that shares your love for plants.

• Contribute to building positive team spirit
• Support everyone’s efforts to succeed
• Constantly look for ways to improve and promote quality
• Demonstrate accuracy and thoroughness in all responsibilities
• Follow instructions accurately and efficiently
• Respond appropriately to management directions
• Take responsibility for own actions and keep commitments
• Maintain a healthy enjoyable work environment
• Must have excellent communication skills
• Ability to Identify and resolve problems in a timely manner
• Ability to gather and analyze information skillfully and can develop alternative solutions
• Must work well in group problem solving situations exhibiting objectivity and openness to others' views as well as giving and welcome feedback
• Ability to effectively present information and respond to questions from managers and team members