Help Center & Frequently Asked Questions

Shipping & Handling

Order Processing & Shipping Schedule

Tracking Your Order

Shipping Cost

100% Plastic-Free Shipping

Requesting Weather or Custom Order Holds

When will my package arrive?

Shipping to Hawaii & Puerto Rico

Where do you ship?

I placed multiple orders, and I would like them to ship together. Can you combine my orders before they ship?

Order Pickup at the Nursery

Can I visit the nursery? Can I just drop on by?

Can I pickup my order at the nursery?

Do I have to order online before picking up at the nursery?

Plants

How are your plants grown?