Orders are processed and shipped on Monday-Thursday via 1-3 Day USPS Priority Mail. Average order processing time before shipment averages from 1-14 days but you should expect some processing delays due to the current pandemic. Thank you for your patience.

A confirmation email with tracking information will be sent immediately upon shipment. You can track the progress of your order online anytime by logging in to your account. Delivery confirmation will be emailed when your plants have reached their destination, so you never miss a beat! 

Shipping will be calculated at checkout and varies based on order weight and your distance from the nursery. Shipping is combined for multiple plants. All of our shipments are lovingly packaged by Sow Exotic's small team of gardeners in Winter Haven, FL. A small handling fee will be added to each purchase, which supports our sustainable, ethical, and organic gardening operations.

We ship all of our plants in plantable pots and use 100% plastic-free compostable and biodegradable shipping materials.

If you would like to request a weather or custom hold for your order, please email shipping@sowexotic.com with your order number and preferred date of arrival.

shipping@sowexotic.com. "}" data-sheets-userformat="{"2":771,"3":{"1":0},"4":[null,2,14275305],"11":4,"12":0}" data-sheets-textstyleruns="[null,0,{"5":1}]{"1":11}[null,183,{"5":1}]{"1":197}" style="color: rgb(0, 0, 0); font-size: 10pt; font-family: Arial;">Winter Shipping Heat Packs can be purchased separately and are necessary for orders shipping to cold climates under 32 degrees. Visit our Heat Pack product page to learn more and purchase your heat pack. If you prefer not to ship your order with a Heat Pack and would like to request a custom winter weather hold until your preferred arrival date, please email shipping@sowexotic.com.

We will automatically send you a Shipping Confirmation Email with tracking information when your order's shipping label or labels are created and your order is processed. We will also automatically send you a Delivery Confirmation Email the moment your order is delivered so you know exactly when to go out and collect it!

 *Due to USDA restrictions, here's the list of Plants that DO NOT ship to Puerto Rico: Coffee, Palm, and Banana plants. *Plants that DO NOT ship to Hawaii: Pineapple, Palm, Papaya, Coffee, Banana, and Passion Fruit plants.

We ship nationwide year-round to the United States* and Canada with 100% plastic-free compostable shipping materials. Plants ship ready-to-plant in 4" coconut coir pots or 1-3 gal burlap grow bags. 

*Due to USDA restrictions, here's the list of plants that do not ship to Hawaii or Puerto Rico:

Plants that DO NOT ship to Puerto Rico include: Coffee, Palm, and Banana plants. 

*Plants that DO NOT ship to Hawaii include: Pineapple, Palm, Papaya, Coffee, Banana, and Passion Fruit plants.

Generally, when we can accommodate requests to combine shipping costs for multiple orders, we will.

As we reach the peak of our busy season (and manage an influx of orders due to response from the pandemic), combining costs for shipping could be more difficult and is not guaranteed. Thanks for your support. Let me know if you have any other questions,

The nursery is open by appointment only. Order pickups can be scheduled at checkout.  All other visits must be scheduled in advance.  Our growers are super busy in the field sourcing new plants and tending to our greenhouses, so we are unable to accommodate unscheduled visits.  To learn more about visiting the nursery, booking an appointment, or to get directions please see Visit the Nursery. 

Yes.  At checkout, you will be able to choose between Nationwide Shipping and Nursery Pickup.  When choosing Nursery Pickup, you will be able to schedule your pickup day and time and get directions to the nursery.

At this time, pickups can be scheduled for Thursday-Saturday.  There are no same day pickups. 

Placing your order online beforehand is not required. At this time, there are no same day pickups. 

Our plants are naturally grown and propagated a variety of different ways, including:

• Seed, organic when possible
• Cutting
• Air-layer
• Graft
• Tissue culture
  
• Root division